Shipping Policy

At giftfrompanda.com, we strive to provide you with seamless and reliable shipping experience for your orders. Please read the following Shipping Policy carefully to understand how we handle shipping:

Order Processing Time:

• Once your order is successfully placed on our website, it will be processed within 1-2 business days. During peak seasons or promotional periods, processing times may vary. We appreciate your patience and understanding during such times.

Shipping Methods and Delivery Time:

• We provide various shipping methods to accommodate your needs. The available shipping methods and estimated delivery times will be displayed at checkout.
• The estimated delivery time is calculated from the date of shipment, not from the date of order placement. Please note that delivery times may vary depending on your location, shipping method chosen, and external factors such as weather conditions and customs clearance.

Shipping Charges:

• Shipping charges for your order will be calculated based on the shipping method chosen, the destination address, and the total weight of the package. The shipping charges will be displayed at checkout before you proceed to payment.

Shipping Restrictions:

• We currently ship to [insert countries or regions where you provide shipping services]. If your location is not listed, please contact our customer support team for assistance.
• Some products may be subject to shipping restrictions due to their size, weight, or nature. We will notify you during the checkout process if any such restrictions apply to your order.

Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status of your shipment and estimated delivery date.

Delivery Attempts and Address Accuracy:

• Our shipping partners will attempt to deliver your order to the address provided during checkout. Please ensure that the shipping address provided is accurate and complete to avoid any delivery delays or issues.
• If the delivery is unsuccessful due to incorrect or incomplete address, recipient not available, or other reasons beyond our control, our shipping partner will make additional delivery attempts or hold the package at a nearby facility for pickup.

Damaged or Lost Shipments:

• In the rare event that your order is damaged or lost during transit, please contact our customer support team immediately for assistance. We will work with our shipping partners to investigate the issue and provide a resolution as quickly as possible.

International Shipping:

• For international orders, please note that customs duties, taxes, and import fees may apply upon delivery. These charges are not included in the item price or shipping cost and are the responsibility of the recipient. Please check with your local customs office for more information on import regulations and fees.

Contact Us:

• If you have any questions, concerns, or special requests regarding shipping, please don't hesitate to contact our customer support team at support@giftfrompanda.com We are here to assist you and ensure that your shopping experience with giftfrompanda.com is enjoyable and hassle-free.